bd bed Privacy Policy
Your personal information is very important to us. This policy gives a full account of how bd bed collects your information, what it is used for, and how it is kept safe.
Introduction and Scope
This Privacy Policy is issued by the bd bed platform ("we", "us", or "bd bed") and applies to https://bdbed.cam along with all associated services, applications, and subdomains. When you ("user") register, log in, or use any service on our platform, this policy automatically applies to you.
bd bed operates an online gaming and betting platform for users in Bangladesh. Please read this policy carefully before using the platform. Our Terms and Conditions and this Privacy Policy complement each other. Both carry equal importance for your use of the account.
If any changes are made to this policy, we will post a notice on the platform and update the revision date at the top of the policy. Continued use of the platform after changes are made will be taken as your acceptance of the updated policy.
What Information We Collect
bd bed collects two types of information — information you provide directly and information collected automatically while you use the platform.
Identity Information
Information you provide at registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for KYC verification)
Financial Information
Required during deposits and withdrawals:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Transaction history and amounts
Card or bank PINs are never stored.
Usage Information
Collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Page view times and sequence
- Game play history and betting records
- Login time and location (country level only)
Communication Information
When you contact us:
- Live chat message history
- Email content and attachments
- Complaint and feedback records
- Support ticket details
Purpose of Data Use
bd bed uses your information only for specific, lawful purposes. These purposes are set out clearly below:
- Account management and verification: Completing the registration process, verifying identity (KYC), and keeping the account secure.
- Processing financial transactions: Receiving deposits and sending withdrawals. All transactions are handled through your registered payment methods (bKash, Nagad, Rocket, Upay, bank transfer).
- Providing customer support: Your information is needed to assist you via 24/7 live chat and email in both Bengali and English.
- Fraud prevention and security: To detect unauthorised access, multiple accounts, or suspicious activity.
- Ensuring responsible gaming: To assist you with age verification (21+) and following the responsible gaming guidelines.
- Technical improvement: Monitoring and improving platform performance, fixing errors, and testing new features.
- Meeting legal obligations: Keeping records as required by applicable law and providing information in response to valid requests from relevant authorities.
- Personalised experience: Analysing your preferences and playing patterns to suggest relevant games and promotions.
Data Retention and Security
Retention Period
All information is retained while your account is active. After account closure, information required for legal and financial records is kept for the applicable period. Once that period has passed, we securely delete or anonymise your personal information.
Financial transaction records are kept for the period prescribed under Bangladesh Bank regulations.
Security Measures
bd bed uses the following technical measures to protect your data:
- Data transfer via SSL (TLS 1.3) encryption
- Encryption of stored data
- Two-factor authentication (OTP)
- Regular security testing and audits
- Restricted staff access and role-based controls
- Suspicious activity detection systems
However, no transmission over the internet can be fully guaranteed to be secure. Keep your password and OTP confidential at all times and do not share them with anyone. If you notice any suspicious activity, notify our support team immediately.
Sharing Information with Third Parties
bd bed never sells or rents your personal information. Information may be shared with specific third parties only in the limited circumstances below and under strict confidentiality agreements:
Authorised Third Parties
- Payment processors: bKash, Nagad, Rocket, Upay, and associated banks — only the minimum information necessary to complete a transaction.
- Technology partners: Companies providing server management, cybersecurity, and analytics services — they act on our instructions and may not use your information independently.
- Game providers: Providers supplying games on our platform (such as Pragmatic Play, Evolution, JILI, etc.) may receive limited information to operate the games.
- Law enforcement agencies: In accordance with a valid court order or summons issued by Bangladeshi courts or government authorities.
- Business restructuring: In the event of a merger, acquisition, or transfer of bd bed's business, the new owner will be bound to comply with this Privacy Policy.
Cookies and Tracking Technology
The bd bed website uses cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored in your browser that help improve platform functionality.
Essential Cookies
Essential for keeping login sessions active, security verification, and saving language preferences. Without these, the platform does not function properly.
Analytics Cookies
Collects information on which pages are used most and how users navigate, helping to improve the platform.
Preference Cookies
Remembers your display preferences, game history, and platform customisation settings so you do not have to set them again each time.
You can disable cookies through your browser settings, though this may limit some platform functionality.
Your Rights and Choices
bd bed believes you have rights over your own information. You may exercise the following rights at any time:
- Right to access: If you want to know what information we have collected and how we use it, write to us by email. We will provide full details within a reasonable time.
- Right to correction: If there is incorrect information on your account, you can correct it directly through profile settings or via support.
- Right to deletion: If you want to permanently close your account, submit a request to support. Information that must be retained to meet legal obligations will be kept until the legal period expires.
- Right to restrict processing: You may request that we stop using your information for certain purposes, though this may affect your access to services.
- Right to opt out of marketing: If you do not want to receive promotional emails or notifications, you can opt out through account settings or by notifying support directly.
- Right to lodge a complaint: If you have a concern about how we handle your information, please contact us directly first. If the matter is not resolved, you have the right to complain to the relevant authority.
Protection of Minors
Age 21+ Required
bd bed clearly states that this platform is solely for individuals aged 21 or above. Anyone under the age of 21 is strictly prohibited from opening an account or using the services.
A national ID or passport number is collected at registration to verify age. If a user registers with false information, bd bed reserves the right to suspend the account and withhold the balance.
We do not knowingly collect any information from persons under the age of 21. If such information is found in our records, it will be deleted immediately.
Data Transfers and Borders
Some parts of bd bed's server infrastructure may be located outside Bangladesh. Your information may cross international borders for storage or processing on these servers.
For such transfers, we ensure that the protection of your information at the destination country or through the service provider meets the standards of this policy. We use standard contractual clauses for international data transfers.
Before sharing data with third-party service providers, we verify that they have adequate data protection measures in place.
Policy Changes and Notification
bd bed may review and update this Privacy Policy from time to time. Changes may occur for the following reasons:
- Introduction of new services or features
- Changes to applicable laws or regulations in Bangladesh
- Advances in data protection technology
- Policy clarification based on user feedback or complaints
For significant changes, we will notify you at your registered email or via a notice at login. Continued use of the platform after changes will be taken as your acceptance of the updated policy. To learn about our other policies, read the About Us page.
Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is available 24/7 to assist.